Frequently Asked Questions

What is the difference between a psychologist and being an Accredited Mental Health Social Worker? I'm confused.

Psychologists are trained to understand our feelings, thoughts, and responses to life, particularly during times of stress, overwhelm, or change. They undergo extensive training and are registered in Australia to provide mental health support for a variety of emotional well-being issues. 

In Australia, psychologists are registered with the Psychology Board of Australia, possessing the expertise to assist individuals dealing with stress, anxiety, life transitions, and more complex mental health concerns.

Accredited Mental Health Social Workers are recognized therapists who receive training acknowledged by Medicare. They have a deep understanding of how life experiences, relationships, and environment influence emotional well-being. Accredited Mental Health Social Workers are accredited by the Australian Association of Social Workers (AASW), combining clinical skills with a broad understanding of the social and relational contexts in which people live.

Their approach frequently merges practical support with therapeutic methods to help individuals navigate life more steadily and meaningfully, addressing both emotional and practical dimensions during times of change in their emotional well-being.

Do I need a referral to see you?

No, you can reach out at any time and book directly. However, to access Medicare rebates (approximately $87 per session, capped at 10 sessions per calendar year), you'll need a Mental Health Treatment Plan from your GP. Doctors generally prefer you book a double appointment to allow enough time for the necessary paperwork if you're seeking a mental health care plan.

How much do therapy sessions cost?

Sessions are $195 for a 60-minute session. If you prefer a 90-minute session, the fee is $250.

How long are therapy sessions?

Typically, sessions last 50-60 minutes. However, some clients prefer longer sessions, which can be organized if necessary.

I'm new to all of this; what happens in the first session?

Firstly, you don't need to have everything figured out. Many people come feeling overwhelmed, unsure, or even guarded, which is perfectly normal. We start slowly and always move at your pace. I will give you a tour of the studio and offer a warm drink or water. We can discuss your preferences regarding the ambient environment, like essential oils, background music, and temperature control, ensuring you feel comfortable. We'll explore what has been weighing on you, what you might be longing for, and what safety means for you. You're in control of how much you choose to share. For many sensitive or neurodiverse individuals, feeling genuinely heard can feel unfamiliar at first. There’s no rush; we build that sense of safety together over time.

How many therapy sessions will I need?

There's no set number. Some individuals seek short-term support, while others choose longer-term therapy, especially when addressing trauma, sensitivity, or longstanding patterns. We proceed at a pace that honors your nervous system, ensuring that changes unfold safely. Sometimes, you may want to address a specific challenge, much like working on a chapter of healing. Generally, most clients revisit therapy sessions with me on a 'needs basis' throughout their lives, as different events arise. I have an 'open door policy,' allowing clients to return whenever necessary. Many clients appreciate that I remember the content of our sessions, alleviating the burden of re-explaining their histories.

Can I claim a Medicare rebate?

With a Mental Health Treatment Plan from your GP, you may be eligible for rebates for up to 10 therapy sessions per year.

Can I use private health insurance?

Some sessions may be claimable depending on your coverage. It’s advisable to check directly with your provider.

Is counselling confidential?

Yes. Everything you share is treated with strict confidentiality, although there are a few legal limits (such as risks of harm to self or others, or court requirements). I am always transparent about the limitations of confidentiality.

Where are you located?

Sessions are offered in-person at my purpose-built studio in Melbourne's beautiful Dandenong Ranges - The Patch, in addition to options for online or phone sessions. You can choose what feels most appropriate and comfortable for you. Some clients opt to switch from face-to-face sessions to phone or Zoom when they may feel low on energy or simply not ready to go out.

What appointment times are available?

Weekday appointments are usually available, with some limited after-hours options in specific circumstances.

Are you a registered NDIS provider?

No. However, if you are self-managed or plan-managed, you might still access sessions. Feel free to reach out or consult your NDIS support coordinator.

You might also be wondering…

What if I feel 'too much' or easily overwhelmed and end up in tears?

You’re not 'too much.' If emotions arise, we allow them to take up space. There are tissue boxes within easy reach, and if you need to step outside for a moment, we can do that too. The studio is designed to be accessible with no security doors or swipe cards. Many clients I work with are highly sensitive or empathic. Feeling deeply is something we learn to understand and support safely.

What if I struggle to express myself?

That’s perfectly okay. We can approach it gently, using reflection, sensation, or whatever form of communication feels most natural to you. Words aren’t the only pathway to healing. There are numerous symbols and cards available to express what longs to be communicated, especially when words may fall short.

What if I’ve tried therapy before and it didn’t help?

That can occur if you didn’t feel genuinely seen or understood. Research consistently shows that the therapeutic relationship significantly impacts clients' reported positive changes in well-being. Feeling safe, paced, and not overwhelmed is crucial, especially when addressing trauma and individuals with neuro-divergent nervous systems.

Do you offer online therapy sessions?

Yes. For many sensitive or neurodiverse clients, being in their own space can offer a more emotionally regulating and comfortable experience.

What if I need to cancel?

Life happens. I just ask for as much notice as possible to avoid cancellation fees. My cancellation policy will be shared when you book. You will receive email and/or SMS reminders to ensure you remember your therapy sessions, as well as instructions on how to cancel or reschedule if needed.

Is therapy only for when things feel really bad?

Not at all. Many people seek therapy when something feels slightly off, when they notice patterns in their relationships, experience emotional exhaustion, or feel disconnected from themselves. Therapy can be a safe space to return home to yourself, not merely when things become overwhelming.